Our mission is to help people around the world regain the Consumer Confidence and Trust they need to feel comfortable with and rely on Internet Sites, Products and Services.

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The QT Mark is a very strong commitment to earn your Trust.
Licensees that display the QT Mark have agreed to adhere to the promises made to users and Consumers like you. 

QT Licensees have signed an agreement with Quality Testing Labs to insure your trust in them.

This agreement includes a three-part written promise:
1) Licensees have agreed to a specific set of promises to you. We call this promise "The Code of Ethical Business Practices". You'll easily find this 'Code' on their web Site or in their literature.

2) They have agreed to pay a fine each time a promise in their 'Code' is broken no matter what the reason.

3)  They have agreed to pay or compensate you if a promise in their Code is broken.

The combination means Licensees are willing to stand behind their promises and pay for errors if they occur.

Why should you have more confidence in a QT Licensee?
This 'Code' or promise includes most of the concerns you have about dealing with a Site or Organization, buying their products or using their services.

It makes you feel more comfortable knowing that Licensees have made a strong commitment and have agreed to be fined or penalized through Quality Testing Labs, which is independent, administrates the program, and makes sure Licensees abide by it.

What makes a QT Licensee different?
QT Licensees chose to be bound by the Code on their own. They realize clearly that it includes fines for violations and compensation to you. Their willingness to do this shows they are confident and willing to pay for their mistakes if they occur. Others do not include fines for violations and are typically run by industry insiders.

Of course no one is perfect, and mistakes happen, however Licensees that display the QT Mark will compensate you the User/Consumer in the event they do make an error. It's a win-win situation for everyone. 

You can be more assured that QT Licensees will deliver on their promises. They became Licensed because they believe in their products and services and want your trust and confidence in them.

Licensees will benefit from your loyalty and trust in them.

Part of our Mission is to provide the information Users and Consumers need to make better informed decisions about Organizations and Practices to make you feel more confident in using their products and services.

This includes:

Privacy, Security and full Disclosure
With QTL Licensing, consumers are made fully aware of an Organization and its Site policies. Licensees clearly say what they do with your personally identifiable information, the security of your data including financial transactions and disclose everything you need to know to feel more comfortable with them. 

Awareness
QTL's ongoing initiative is to provide Consumers with the latest news and information regarding issues of concern.

Complaint Mechanisms
QTL provides complaint services to resolve problems you, the user, have with any aspect of the Code of Ethics these Sites have agreed to in order to become Certified and Licensed.

Penalties and Consumer Compensation
When Organizations make a mistake in the promises they make in the Code,  they agree to penalties and to compensate you to retain your loyalty. This shows the Organizations' commitment to you the consumer.

Internet for those in need - an ongoing project
QTL is committed to helping others in the US and around the World tie in to the Internet and have the tools they need to be part of it. To this end we make contributions, recruit others to sponsor this goal, develop new initiatives, and help the World connect.

Assurance, Awareness and the QT Code of Ethics let you know that those displaying the QT Mark can be trusted to provide higher levels of Privacy, Security, Service, Performance and Reliability. We're working hard to enable Sites and Organizations to extend the benefits of User liability Insurance coverage and Site liability Insurance to further protect consumers.

Who we are
Quality Testing Labs (QTL) is an independent organization committed to providing self-governing mechanisms and other programs to provide the highest levels of Consumer Confidence and Trust in Internet Sites, Internet-related Services, software and hardware, physical products and Services, Organizations and others. These results can only be achieved by an impartial third party and independent of partnerships and their inherent biases. We work closely with Sites, Organizations, Consumers, Governments and Private Organizations and agencies.

Our mission
Our mission is to make the world a better place by creating consumer awareness and by working with these entities to remove the roadblocks to full Consumer Trust and Confidence.